Purelink incident

Tower Outage - Nau Mai

Major Resolved View vendor source →

Purelink experienced a major incident on April 17, 2024 affecting PureLink Wireless, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 06:03 PM UTC
Resolved
Apr 18, 2024, 01:03 AM UTC
Duration
7h
Detected by Pingoru
Apr 17, 2024, 06:03 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. investigating Apr 17, 2024, 06:03 PM UTC

    We are currently experiencing an outage on the tower in the Nau Mai area, We are working to get this resolved as quickly as possible. We apologize for the inconvenience.

  2. identified Apr 17, 2024, 09:51 PM UTC

    We have technicians on site and are working towards a fix

  3. monitoring Apr 17, 2024, 10:22 PM UTC

    A fix has been applied, we will monitor this as we go, but service has been restored.

  4. resolved Apr 18, 2024, 01:03 AM UTC

    Service has been restored.