Purelink experienced a minor incident on May 22, 2024 affecting PureLink 4G Wireless, lasting 4d 7h. The incident has been resolved; the full update timeline is below.
Affected components
PureLink 4G Wireless
Update timeline
- investigating May 22, 2024, 08:36 PM UTC
We are currently experiencing issues with FWA connections. Engineers are currently investigating this issue and updates will be posted as they are available.
- monitoring May 22, 2024, 08:43 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 23, 2024, 10:21 PM UTC
We are still monitoring the performance of this service, some customers may be experiencing a disruption of service
- monitoring May 26, 2024, 10:12 PM UTC
We are continuing to monitor for any issues, however service connectivity appears to be back up and stable.
- resolved May 27, 2024, 03:50 AM UTC
This incident has been resolved.