Purelink incident

Unplanned Outage

Major Resolved View vendor source →

Purelink experienced a major incident on May 28, 2024 affecting Core Network, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 04:09 AM UTC
Resolved
May 28, 2024, 04:16 AM UTC
Duration
6m
Detected by Pingoru
May 28, 2024, 04:09 AM UTC

Affected components

Core Network

Update timeline

  1. investigating May 28, 2024, 04:09 AM UTC

    We are currently experiencing an outage on our network, and engineers are investigating the cause of this issue.

  2. monitoring May 28, 2024, 04:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2024, 04:16 AM UTC

    This incident has been resolved.