Purelink incident

Unplanned Power Outage - Raglan and Surrounding areas. Towers without power will affect Kawhia region

Notice Resolved View vendor source →

Purelink experienced a notice incident on May 29, 2024 affecting PureLink Wireless, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 02:20 AM UTC
Resolved
May 30, 2024, 09:04 PM UTC
Duration
1d 18h
Detected by Pingoru
May 29, 2024, 02:20 AM UTC

Affected components

PureLink Wireless

Update timeline

  1. monitoring May 29, 2024, 02:20 AM UTC

    We are currently experiencing a power outage at Matakotea tower, this may affect towers downstream in the Te Uku and Te Mata areas. We don't expect any internet outage because of this, however we will be monitoring the status of the tower until this is resolved.

  2. monitoring May 29, 2024, 03:26 AM UTC

    We are currently experiencing a large number of power outages across multiple sites in Raglan, Te Pahu, Ngahinapouri, and Kawhia. We are monitoring all sites, and we do expect some customer impact as a result of some of these outages due to trees and powerlines blocking access to sites.

  3. monitoring May 30, 2024, 09:04 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 30, 2024, 09:04 PM UTC

    This incident has been resolved.