Purelink incident

Kawhia and Aotea unplanned outage

Major Resolved View vendor source →

Purelink experienced a major incident on July 31, 2024 affecting PureLink Wireless, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 08:34 AM UTC
Resolved
Jul 31, 2024, 08:52 AM UTC
Duration
17m
Detected by Pingoru
Jul 31, 2024, 08:34 AM UTC

Affected components

PureLink Wireless

Update timeline

  1. investigating Jul 31, 2024, 08:34 AM UTC

    We are currently investigating a chorus fibre outage affect the wireless network in Kawhia and Aotea. Technicians are currently on route.

  2. resolved Jul 31, 2024, 08:52 AM UTC

    This incident has been resolved.