Purelink incident

Degraded Service - Ngahinapouri / Te Pahu area

Minor Resolved View vendor source →

Purelink experienced a minor incident on August 21, 2024 affecting PureLink Wireless, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 12:22 AM UTC
Resolved
Aug 21, 2024, 03:28 AM UTC
Duration
3h 5m
Detected by Pingoru
Aug 21, 2024, 12:22 AM UTC

Affected components

PureLink Wireless

Update timeline

  1. monitoring Aug 21, 2024, 12:22 AM UTC

    Some customers may be experiencing slower speeds or intermittent connectivity in the Ngahinapouri / Te Pahu area. Our team has implemented a fix and we are monitoring the results.

  2. resolved Aug 21, 2024, 03:28 AM UTC

    This incident has been resolved.