Purelink experienced a notice incident on September 14, 2024 affecting PureLink Wireless, lasting 9h 4m. The incident has been resolved; the full update timeline is below.
Affected components
PureLink Wireless
Update timeline
- identified Sep 14, 2024, 09:03 PM UTC
Some customers may be experiencing slower speeds or intermittent connectivity in the Te Pahu/Ngahinapouri area. Our team is on the way to the tower to complete a repair on the hardware affected.
- monitoring Sep 14, 2024, 10:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2024, 06:07 AM UTC
This incident has been resolved.