Purelink incident

Unplanned Outage - Te Pahu & Ngahinapouri area

Minor Resolved View vendor source →

Purelink experienced a minor incident on September 16, 2024 affecting PureLink Wireless, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 05:25 PM UTC
Resolved
Sep 18, 2024, 01:20 AM UTC
Duration
1d 7h
Detected by Pingoru
Sep 16, 2024, 05:25 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. identified Sep 16, 2024, 05:25 PM UTC

    We are aware of an outage affecting fixed wireless services in the Te Pahu & Ngahinapouri area. Our field team will be onsite at first light once it is safe to access. We apologize for any inconvenience and will keep you updated on the progress.

  2. monitoring Sep 17, 2024, 04:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2024, 01:20 AM UTC

    This incident has been resolved.