Purelink incident

Degraded Service - Te Ahiawa area

Minor Resolved View vendor source →

Purelink experienced a minor incident on October 8, 2024 affecting PureLink Wireless, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 08:24 PM UTC
Resolved
Oct 08, 2024, 10:55 PM UTC
Duration
2h 30m
Detected by Pingoru
Oct 08, 2024, 08:24 PM UTC

Affected components

PureLink Wireless

Update timeline

  1. investigating Oct 08, 2024, 08:24 PM UTC

    Some customers may be experiencing slower speeds or intermittent connectivity in the Te Ahiawa area. Our team is investigating the issue and will provide updates as we work to resolve it.

  2. resolved Oct 08, 2024, 10:55 PM UTC

    This incident has been resolved.