Purelink experienced a major incident on May 3, 2025 affecting PureLink Wireless, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
PureLink Wireless
Update timeline
- investigating May 03, 2025, 06:34 AM UTC
We are aware of an outage affecting some internet services. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience and will keep you updated on the progress.
- investigating May 03, 2025, 06:49 AM UTC
We have technicians on route to the affected site to investigate this issue.
- resolved May 03, 2025, 09:46 AM UTC
This incident has been resolved.