Pulsant incident

Ticketing System Emails

Minor Ongoing View vendor source →

Pulsant is currently experiencing a minor incident, which began 1h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 10:37 AM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
May 26, 2026, 10:37 AM UTC

Update timeline

  1. investigating May 26, 2026, 10:37 AM UTC

    We are currently experiencing an issue with our ticket logging system wherein emails are not creating cases or updating cases as expected. If you require assistance urgently, please contact Pulsant Support on 0345 119 9999 or via the Pulsant Portal - https://portal.pulsant.com/ We apologise for the inconvenience this may be causing you. Updates will be provided as soon as possible.