Is Pulsant down?
Last checked just nowNo incidents right now.
Pulsant is operational right now. Last checked just now; the most recent incident resolved 13d ago.
Real-time Pulsant status, recent outages, and incident history — pulled directly from Pulsant's official status page at https://status.pulsant.com every 5 minutes. Pingoru tracks 55 Pulsant services and has captured 39 incidents in the last 90 days (99.96% uptime). Get email, Slack, Discord, or webhook alerts the moment Pulsant reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Jul 16, 2026, 09:45 AM UTC
We are aware of an issue affecting authentication when attempting to log in to the Pulsant Portal. Our Systems Engineers are currently investigating the issue and working to restore normal service. If you require support in the meantime, please contact us on 0345 119 9900.
- resolved · Jul 16, 2026, 10:04 AM UTC
Service has been restored. Clients are now able to loign to the Pulsant Portal.
Latest: Service has been restored. Clients are now able to loign to the Pulsant Portal.
-
-
Timeline · 4 updates
- investigating · Jun 26, 2026, 11:47 AM UTC
We are currently experiencing availability of storage within the NE-1 (Newcastle) site as part of the Pulsant Cloud Infrastructure. This issue is impacting services that rely on the affected storage infrastructure. Our engineering team is actively investigating the incident with vendor to assist with identifying the root cause and restoring service as quickly as possible. We will provide further updates as more information becomes available.
- monitoring · Jun 26, 2026, 05:18 PM UTC
With the situation being fully assessed, remediation action was taken to by engineer onsite. Indications are that this work has been successful and that services will restore. This will take time to recover, the situation continues to be monitored closely. For your reference, please see our service status page for updates on incidents. This can be found at http://status.pulsant.com Please accept our sincere apologies for any inconvenience this issue is causing.
- monitoring · Jun 26, 2026, 09:32 PM UTC
Following a Major Incident on the Pulsant Cloud platform earlier today, engineers have been working to remediate the issues. While a number of clients have seen services restore, we have seen further instability for some clients around their connectivity. Pulsant engineers are engaged with the OEM suppliers and continue to work to resolve these issues for all clients.
- resolved · Jun 26, 2026, 11:46 PM UTC
Following guidance from our OEM suppliers, Pulsant engineers have resolved additional instances of instability within the Pulsant cloud environment at NE-1 (Newcastle). Our Cloud & Storage and Connectivity teams continue to closely monitor the environment to ensure ongoing stability and will provide further updates if necessary.
Latest: Following guidance from our OEM suppliers, Pulsant engineers have resolved additional instances of instability within the Pulsant cloud environment at NE-1 (Newcastle). Our Cloud &…
-
-
Timeline · 3 updates
- investigating · May 26, 2026, 10:37 AM UTC
We are currently experiencing an issue with our ticket logging system wherein emails are not creating cases or updating cases as expected. If you require assistance urgently, please contact Pulsant Support on 0345 119 9999 or via the Pulsant Portal - https://portal.pulsant.com/ We apologise for the inconvenience this may be causing you. Updates will be provided as soon as possible.
- identified · May 26, 2026, 02:54 PM UTC
A fix has been identified and engineers are working to implement this now. Please continue to contact Pulsant Support on 0345 119 9999 or via the Pulsant Portal - https://portal.pulsant.com/ for any urgent issues. Thank you for your continued patience
- resolved · May 27, 2026, 09:20 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 3 updates
- investigating · May 25, 2026, 03:50 PM UTC
We are currently experiencing an issue with our ticket logging system wherein emails are not creating cases or updating cases as expected. If you require assistance urgently, please contact Pulsant Support on 0345 119 9999 or via the Pulsant Portal - https://portal.pulsant.com/ We apologise for the inconvenience this may be causing you. Updates will be provided as soon as possible.
- monitoring · May 25, 2026, 05:51 PM UTC
These issues have now been resolved and any delayed cases are being worked through urgently. We will continue to monitor and provide updates when required.
- resolved · May 26, 2026, 07:51 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 2 updates
- investigating · May 14, 2026, 08:55 AM UTC
Pulsant are aware of a Zayo outage within the London area, Zayo engineers are currently investigating and providing updates. If you experience any issues please do not hesitate to contact Pulsant support.
- resolved · May 14, 2026, 11:49 AM UTC
Zayo have advised they have located and repaired the issue. They now see alarms clear and services restoring. Please can you check services have restored. If you have any further issues, please do not hesitate to contact Pulsant support
Latest: Zayo have advised they have located and repaired the issue. They now see alarms clear and services restoring. Please can you check services have restored. If you have any further i…
-
- Started Jul 16, 2026, 09:45 AM UTC · Resolved Jul 16, 2026, 10:04 AM UTC · 18m
- Availability of Storage in NE-1 Site ResolvedStarted Jun 26, 2026, 11:47 AM UTC · Resolved Jun 26, 2026, 11:46 PM UTC · 11h 58m
- Ticketing System Emails ResolvedStarted May 26, 2026, 10:37 AM UTC · Resolved May 27, 2026, 09:20 AM UTC · 22h 42m
- Ticketing System Emails ResolvedStarted May 25, 2026, 03:50 PM UTC · Resolved May 26, 2026, 07:51 AM UTC · 16h
- Started May 14, 2026, 08:55 AM UTC · Resolved May 14, 2026, 11:49 AM UTC · 2h 54m