Pulsant incident

Ticketing System Emails

Notice Ongoing View vendor source →

Pulsant is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 03:50 PM UTC
Resolved
Ongoing
Duration
● 1h 58m
Detected by Pingoru
May 25, 2026, 03:50 PM UTC

Update timeline

  1. investigating May 25, 2026, 03:50 PM UTC

    We are currently experiencing an issue with our ticket logging system wherein emails are not creating cases or updating cases as expected. If you require assistance urgently, please contact Pulsant Support on 0345 119 9999 or via the Pulsant Portal - https://portal.pulsant.com/ We apologise for the inconvenience this may be causing you. Updates will be provided as soon as possible.