PubNub incident

Errors with history readers in FRA

Resolved after 32 minutes, affecting Storage and Playback Service and European Points of Presence, on October 26, 2026.

resolved Oct 26, 2026, 09:46 PM UTC

This incident has been resolved. If you feel you were impacted, please contact [email protected].

Started
Oct 26, 2026, 09:14 PM UTC
Resolved
Oct 26, 2026, 09:46 PM UTC
Duration
32m
Detected by Pingoru
Oct 26, 2026, 09:14 PM UTC

Affected components

Storage and Playback ServiceEuropean Points of Presence

Update timeline

  1. investigating Oct 26, 2026, 09:14 PM UTC

    Users may be experiencing elevated errors with History readers in the Frankfurt point-of-presence. We are working on remediation and will update this as we make progress. If you believe you are affected and would like to discuss, please reach out to [email protected]

  2. monitoring Oct 26, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results. If you feel you have been impacted by this, please reach out to [email protected].

  3. resolved Oct 26, 2026, 09:46 PM UTC

    This incident has been resolved. If you feel you were impacted, please contact [email protected].

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