Resolved after 48 minutes, affecting North America Points of Presence and European Points of Presence and 1 more, on October 26, 2026.
This incident has been resolved, and we will follow up with a postmortem. If you have questions or concerns, please reach out to [email protected].
Affected components
Update timeline
- investigating Oct 26, 2026, 09:07 PM UTC
Users may be experiencing elevated error and latency rates with the Presence API. We are working on remediation and will update this as we make progress. If you believe you are affected and would like to discuss, please reach out to [email protected]
- monitoring Oct 26, 2026, 09:12 PM UTC
A fix for this issue has been implemented and we are monitoring the results. If you feel you have been impacted by this, please reach out to [email protected].
- monitoring Oct 26, 2026, 09:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 26, 2026, 09:55 PM UTC
This incident has been resolved, and we will follow up with a postmortem. If you have questions or concerns, please reach out to [email protected].
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