Public Cloud incident
[GLOBAL][AI & Machine Learning] - AI Endpoint incident notification
Public Cloud experienced a minor incident on June 22, 2026 affecting AI & Machine Learning || AI Endpoint, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 12:18 PM UTC
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint . Here are some supplementary details : Start time : 22/06/2026 08:30 UTC Impacted Service(s) : AI Endpoints may have some performance issue. Customers Impact : Customers may have error 500 message on AI Endpoints. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jun 22, 2026, 03:04 PM UTC
We are pleased to inform you that the incident affecting our AI & Machine Learning offering has been resolved. Start time : 22/06/2026 08:30 UTC End time : 22/06/2026 14:15 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.