[GRA/RBX/DE][Storage and Backups] - Object Storage Incident Notification

Update timeline

1. investigating May 22, 2026, 03:04 PM UTC

   We are currently investigating an incident affecting our Storage and Backups offering, which is causing temporary functionality issue in GRA/RBX/DE regions Here are some supplementary details : Start time : 13/05/2026 00:00 UTC Impacted Service(s) : Delay in lifecycle rules execution for regions GRA, RBX and DE Customers Impact : Some customers might face delay in lifecycle rules execution in specified regions. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

2. investigating May 25, 2026, 08:58 AM UTC

   We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : The incident is still under investigation by our technical teams, who are working to determine its cause and implement a fix. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

3. identified Jun 11, 2026, 10:05 AM UTC

   We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage and Backups offering in GRA/RBX/DE regions. Here are some supplementary details : Start time : 13/05/2026 00:00 UTC Impacted Service(s) : Delay in lifecycle rules execution for regions GRA, RBX and DE. Customers Impact : Some customers might face delay in lifecycle rules execution in specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Processing has been improved and most of the backlog has been cleared. Some workloads with a very high number of pending events may still experience delays while we continue optimizing processing. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

4. resolved Jun 15, 2026, 01:48 PM UTC

   We are pleased to inform you that the incident affecting our Storage and Backups offering has been resolved. Start time : 13/05/2026 00:00 UTC End time : 15/06/2026 12:00 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.