[GRA11][Containers & Orchestration] - Managed Kubernetes Service Incident Notification

Update timeline

1. monitoring Mar 12, 2026, 11:09 AM UTC

   We had an incident on Managed Kubernetes Service offer which has now been resolved. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 12/03/2026 09:11 UTC End time : 12/03/2026 10:21 UTC Impacted Service(s) : All MKS Clusters on GRA11 are experiencing slow APIServer access from Worker Nodes. Customers Impact : Access to the MKSCluster APIServer is slow from some Worker Nodes, which can impact applications that frequently interact with the APIServer. Ongoing Actions : Our teams are continuing to monitor the system to ensure stable service. We apologize for any inconvenience caused and appreciate your understanding.

2. resolved Mar 12, 2026, 04:35 PM UTC

   We are pleased to inform you that the incident affecting our Managed Kubernetes Service offer has been resolved. Start time : 12/03/2026 09:11 UTC End time : 12/03/2026 10:21 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.