Public Cloud incident

[GRA11][Public Cloud] - API incident notification

Public Cloud experienced a notice incident on August 22, 2026 affecting GRA11, lasting 35m. The incident has been resolved; the full update timeline is below.

Started: Aug 22, 2026, 01:10 AM UTC
Resolved: Aug 22, 2026, 01:46 AM UTC
Duration: 35m
Detected by Pingoru: Aug 22, 2026, 01:10 AM UTC

Affected components

GRA11

Update timeline

monitoring Aug 22, 2026, 01:10 AM UTC

Service has been fully restored since 22/08/2026 01:09 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 22/08/2026 00:53 UTC Impacted Service(s) : The API in the GRA11 region was temporarily unavailable. Customers Impact : Customers are having issues to create, start, or manage their instances located in the specified region. We apologize for any inconvenience caused and appreciate your understanding.
resolved Aug 22, 2026, 01:46 AM UTC

We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved. Start time : 22/08/2026 00:53 UTC End time : 22/08/2026 01:09 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.