Public Cloud incident
[GRA/SBG][Storage] - Swift Object Storage incident notification
Public Cloud experienced a major incident on March 25, 2026 affecting GRA and SBG, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2026, 06:17 PM UTC
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the GRA/SBG. Here are some supplementary details : Start time : 25/03/2026 17:24 UTC Impacted Service(s) : PUT request on the PCS services has been impacted. Customers Impact : Customers may encounter 498 errors when uploading files to their PCS services in GRA/SBG. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Mar 25, 2026, 06:34 PM UTC
We are pleased to inform you that the incident affecting our Storage has been resolved. Start time : 25/03/2026 17:24 UTC End time : 25/03/2026 18:00 UTC Root Cause : This incident was caused by a software configuration. We apologize for any inconvenience caused and appreciate your understanding.