[GRA11][Compute - Instance] - Some instances incident notification

Update timeline

1. identified Mar 30, 2026, 08:50 AM UTC

   We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer in the specific region. Here are some supplementary details : Start time : 30/03/2026 07:22 UTC Impacted Service(s) : Some instances are suddenly unreachable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

2. resolved Mar 30, 2026, 12:05 PM UTC

   We are pleased to inform you that the incident affecting our Compute - Instance offer has been resolved. Start time : 30/03/2026 07:22 UTC End time : 30/03/2026 12:00 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.