Protime incident

Issue with Protime and Export

Protime is currently experiencing a minor incident affecting ProTime and Export, which began 3d ago. The vendor's full update timeline is below.

Started
Aug 11, 2026, 04:07 PM UTC
Resolved
Ongoing
Duration
● 2d 13h
Detected by Pingoru
Aug 11, 2026, 04:07 PM UTC

Affected components

ProTimeExport

Update timeline

  1. investigating Aug 11, 2026, 04:07 PM UTC

    Users may experience error during the use of Protime Premium and Export. Our teams are actively working to resolve this issue and restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available.

  2. identified Aug 12, 2026, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2026, 12:34 PM UTC

    A fix has been implemented and we are monitoring the results.