Protime incident

Protime Premium issue

Major Resolved View vendor source →

Protime experienced a major incident on August 3, 2026 affecting ProTime and ProTeam and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 07:12 AM UTC
Resolved
Aug 03, 2026, 09:12 AM UTC
Duration
1h 59m
Detected by Pingoru
Aug 03, 2026, 07:12 AM UTC

Affected components

ProTimeProTeamExportImportYeartool

Update timeline

  1. investigating Aug 03, 2026, 07:12 AM UTC

    Our teams are actively working to resolve issue affecting Protime Premium, and restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available. Users may not b able to see see the different Premium modules once logged in in Premium.

  2. identified Aug 03, 2026, 07:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 03, 2026, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 03, 2026, 09:12 AM UTC

    This incident has been resolved.