Protime experienced a minor incident on July 31, 2026 affecting myProtime, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
myProtime
Update timeline
- investigating Jul 31, 2026, 10:35 AM UTC
Our teams are actively working to resolve issue affecting the request approval functionality on myProtime, and restore normal service as quickly as possible. We will provide further updates as soon as additional information becomes available. Users may experience errors when approving requests on myProtime.
- identified Jul 31, 2026, 12:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 31, 2026, 01:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2026, 02:23 PM UTC
This incident has been resolved.