Protime incident
Performance degradation in myProtime Planning Shift
Protime experienced a minor incident on July 30, 2026 affecting myProtime planning shift, lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 09:58 AM UTC
We are currently investigating a platform infrastructure issue that may cause intermittent delays in data synchronization and processing within myProtime Planning Shift. Our teams have identified the affected area and are actively working to determine the root cause and implement a permanent solution. In the meantime, we are closely monitoring the platform and taking mitigation measures to minimize the impact. Users may experience delays before recent changes are reflected in the application. We will provide another update as soon as more information becomes available.
- monitoring Jul 30, 2026, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 30, 2026, 01:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 30, 2026, 01:57 PM UTC
This incident has been resolved.