Protime incident

Password Reset Unavailable for Protime Premium

Notice Resolved View vendor source →

Protime experienced a notice incident on May 8, 2026 affecting ProTime, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 07:29 AM UTC
Resolved
May 08, 2026, 10:48 AM UTC
Duration
3h 18m
Detected by Pingoru
May 08, 2026, 07:29 AM UTC

Affected components

ProTime

Update timeline

  1. investigating May 08, 2026, 07:29 AM UTC

    You may encounter an error when trying to access the password reset page. We are currently investigating the issue.

  2. identified May 08, 2026, 07:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 08, 2026, 07:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2026, 10:48 AM UTC

    This incident has been resolved.