Protime incident

Anomalies in Myprotime

Minor Resolved View vendor source →

Protime experienced a minor incident on December 18, 2025 affecting myProtime, lasting 7h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 07:00 AM UTC
Resolved
Dec 18, 2025, 02:43 PM UTC
Duration
7h 43m
Detected by Pingoru
Dec 18, 2025, 07:00 AM UTC

Affected components

myProtime

Update timeline

  1. investigating Jan 30, 2026, 02:59 PM UTC

    We have received reports of anomalies in MyProtime, including some incorrect alerts. For most customers there is no impact, but we do see an increase in customer reports. Our team is currently investigating the issue, and we sincerely apologize for the inconvenience.

  2. resolved Jan 30, 2026, 02:59 PM UTC

    This incident has been resolved.