Possible error using the import module

Update timeline

1. investigating Feb 20, 2026, 09:36 AM UTC

   We are currently investigating an error that some users are encountering when using the import/Export module.

2. investigating Feb 20, 2026, 09:42 AM UTC

   We are continuing to investigate this issue.

3. investigating Feb 20, 2026, 09:42 AM UTC

   We got confirmation that Export module is also impacted.

4. identified Feb 20, 2026, 10:24 AM UTC

   We have identified the issue and are currently working on a hotfix.

5. identified Feb 20, 2026, 02:08 PM UTC

   We have implemented the fix for the import module. The export module is still affected, but only for automatic exports.

6. resolved Feb 20, 2026, 02:31 PM UTC

   We fixed the issue for the export.