Issues processing new employee imports

Update timeline

1. investigating Feb 24, 2026, 01:35 PM UTC

   We are currently experiencing an issue with the import module where newly added employees are imported with missing data (e.g., personalia files) or are created multiple times instead of once. Our teams are investigating the root cause.

2. investigating Feb 24, 2026, 01:52 PM UTC

   We are continuing to investigate this issue.

3. investigating Feb 24, 2026, 02:26 PM UTC

   We are receiving additional reports of issues with the import function. To avoid incorrect or incomplete data being created, we will temporarily disable imports until the issue is resolved. We apologize for the inconvenience.

4. investigating Feb 24, 2026, 02:30 PM UTC

   We are continuing to investigate this issue.

5. identified Feb 24, 2026, 02:35 PM UTC

   The issue has been identified and a fix is being implemented.

6. identified Feb 24, 2026, 03:48 PM UTC

   We are continuing to work on a fix for this issue.

7. resolved Feb 24, 2026, 04:18 PM UTC

   The issue has been resolved. Please log out, fully close your browser, and reopen your session to ensure the import function works as expected. We sincerely apologize for the inconvenience.