PROS incident
SmartCPQ Performance Quoting outage in EU1 Region
PROS experienced a notice incident on June 16, 2023 affecting EU1, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
EU1
Update timeline
- investigating Jun 16, 2023, 08:43 AM UTC
Our monitoring reported a networking issue in West Europe region. Networking traffic to and from West Europe may have been affected and resources hosted in this region may have experienced reachability failures or latencies. Our hosting provider has mitigated the issue. Internal telemetry shows good recovery and customers should see improvement in connectivity, we estimate full recovery before 09:15 UTC
- resolved Jun 16, 2023, 09:26 AM UTC
All services have been restored and you should not observe anymore dysfonction. Please work with Pros support if you encounter any issue.