PROS experienced a notice incident on March 4, 2026 affecting US1, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 02:49 PM UTC
Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are actively working to resolve the issue.
- investigating Mar 04, 2026, 02:52 PM UTC
Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are actively working to resolve the issue.
- investigating Mar 04, 2026, 03:52 PM UTC
Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are continuing work to resolve the issue.
- investigating Mar 04, 2026, 05:10 PM UTC
Mitigation actions have completed in RTPE evaluation service in US1 POD. We expect performance to be restored in approximately 30 minutes. We will continue to monitor to confirm the issue has been resolved.
- investigating Mar 04, 2026, 05:38 PM UTC
Performance is be restored in RTPE evaluation service in US1 POD. We will continue to monitor to confirm the issue has been resolved.
- investigating Mar 04, 2026, 05:38 PM UTC
Performance is restored in RTPE evaluation service in US1 POD. We will continue to monitor to confirm the issue has been resolved.
- resolved Mar 04, 2026, 06:10 PM UTC
We confirm all services are now back to normal. Please contact PROS Support if you encounter any further problem.