PROS incident

RTPE Degraded Performance US1 POD

Notice Resolved View vendor source →
Started
Mar 04, 2026, 02:49 PM UTC
Resolved
Mar 04, 2026, 06:10 PM UTC
Duration
3h 21m
Detected by Pingoru
Mar 04, 2026, 02:49 PM UTC

Affected components

US1

Update timeline

  1. investigating Mar 04, 2026, 02:49 PM UTC

    Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are actively working to resolve the issue.

  2. investigating Mar 04, 2026, 02:52 PM UTC

    Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are actively working to resolve the issue.

  3. investigating Mar 04, 2026, 03:52 PM UTC

    Customers may experience degraded performance in US1 POD from RTPE evaluation service. We are continuing work to resolve the issue.

  4. investigating Mar 04, 2026, 05:10 PM UTC

    Mitigation actions have completed in RTPE evaluation service in US1 POD. We expect performance to be restored in approximately 30 minutes. We will continue to monitor to confirm the issue has been resolved.

  5. investigating Mar 04, 2026, 05:38 PM UTC

    Performance is be restored in RTPE evaluation service in US1 POD. We will continue to monitor to confirm the issue has been resolved.

  6. investigating Mar 04, 2026, 05:38 PM UTC

    Performance is restored in RTPE evaluation service in US1 POD. We will continue to monitor to confirm the issue has been resolved.

  7. resolved Mar 04, 2026, 06:10 PM UTC

    We confirm all services are now back to normal. Please contact PROS Support if you encounter any further problem.

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