PROS incident

Service Degradation for RTPE in US1

Notice Resolved View vendor source →

PROS experienced a notice incident on March 5, 2024 affecting US1, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 04:37 PM UTC
Resolved
Mar 05, 2024, 07:21 PM UTC
Duration
2h 44m
Detected by Pingoru
Mar 05, 2024, 04:37 PM UTC

Affected components

US1

Update timeline

  1. investigating Mar 05, 2024, 04:37 PM UTC

    Dear customers, Starting at 8:00 CT on 05 March 2024, Our US-based customers may experience degraded performance in RTPE operations. Update: Currently Guidance and RTPE are experiencing performance issues. We are investigating and will provide regular updates. Sincerely, PROS Support

  2. resolved Mar 05, 2024, 07:21 PM UTC

    RTPE performance is back to normal, Thank you, PROS Support