PROS incident

Connect logins are currently disabled

Notice Resolved View vendor source →

PROS experienced a notice incident on July 19, 2024 affecting Global, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 04:46 PM UTC
Resolved
Jul 19, 2024, 06:15 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 19, 2024, 04:46 PM UTC

Affected components

Global

Update timeline

  1. investigating Jul 19, 2024, 04:46 PM UTC

    Logins to Connect (https://connect.pros.com) are currently disabled. PROS is working to mitigate the issue and restore customer support access.

  2. resolved Jul 19, 2024, 06:15 PM UTC

    Connect logins have been resolved and users are free to use the site for incident reporting.