PROS incident

Degradation in guidance App

Notice Resolved View vendor source →

PROS experienced a notice incident on March 22, 2025 affecting EU1 and US1, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 08:35 AM UTC
Resolved
Mar 22, 2025, 10:20 AM UTC
Duration
1h 44m
Detected by Pingoru
Mar 22, 2025, 08:35 AM UTC

Affected components

EU1US1

Update timeline

  1. investigating Mar 22, 2025, 08:35 AM UTC

    There is degraded performance in the Smart Price Optimization application. Data load jobs and new optimization are being affected.

  2. resolved Mar 22, 2025, 10:20 AM UTC

    Performance is back to normal. All jobs are working as expected.