Resolved after 1 hour 45 minutes, affecting Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools, on September 17, 2020.
We have restarted services and the system is functioning normally. We will continue to monitor.
Affected components
Prompt.io (Production) - APIPrompt.io (Production) - Agent Tools
Update timeline
- investigating Sep 17, 2020, 08:06 PM UTC
Our system is currently overloaded and not responsive when reading/writing data. We are restarting some of the services to try and remedy the issue.
- investigating Sep 17, 2020, 08:08 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 17, 2020, 08:22 PM UTC
We have restarted services and the system is functioning normally. We will continue to monitor.
- resolved Sep 17, 2020, 09:52 PM UTC
Things are still looking normal. Moving this to resolved.
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