Prompt.io Outage History

Prompt.io had 2 outages in the last 2 years totaling 2h 56m of downtime — averaging 0.1 incidents per month.

There were 2 Prompt.io outages since February 18, 2026 totaling 2h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://prompt.statuspage.io

Minor August 12, 2026

Degraded Performance of Smart Links

Detected by Pingoru: Aug 12, 2026, 07:05 PM UTC
Resolved: Aug 12, 2026, 10:01 PM UTC
Duration: 2h 56m

Affected: Prompt.io (Production) - Agent Tools

Timeline · 4 updates

investigating Aug 12, 2026, 07:05 PM UTC

Our team is investigating issues related to intermittent reports of smart links failing or taking a long time to load
investigating Aug 12, 2026, 07:05 PM UTC

We are continuing to investigate this issue.
monitoring Aug 12, 2026, 09:38 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 12, 2026, 10:01 PM UTC

Resolved: Smart link redirects were temporarily unavailable Some smart links were not redirecting due to an infrastructure issue with our cloud hosting provider. Our team rebuilt the affected components and restored service. All redirects are now working normally. We're adding processes to accelerate the resolution of any similar issues in the future.

Read the full incident report →

Minor February 18, 2026

Wallet Card Invitation URLs Intermittently Unavailable

Detected by Pingoru: Feb 18, 2026, 04:30 PM UTC
Resolved: Feb 18, 2026, 04:30 PM UTC
Duration: —

Timeline · 1 update

resolved Apr 03, 2026, 05:31 PM UTC

A subset of users experienced an issue accessing personalized Wallet Card invitation URLs. The issue was isolated to a specific configuration and has been resolved. No data was lost and no other functionality was affected.

Read the full incident report →