Project44 Outage History

Project44 degraded · 1 active incident View live status →

Project44 had 57 outages in the last 2 years totaling 488h 18m of downtime — averaging 2.3 incidents per month.

There were 57 Project44 outages since May 29, 2025 totaling 488h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.project44.com

Notice July 22, 2025

Disruption in Movement Platform- China Region

Detected by Pingoru
Jul 22, 2025, 07:46 PM UTC
Resolved
Jul 22, 2025, 09:32 PM UTC
Duration
1h 46m
Timeline · 2 updates
  1. investigating Jul 22, 2025, 07:46 PM UTC

    Dear Valued Customer, We are currently experiencing a disruption with our Movement platform – China region. Customers may encounter issues while interacting with the interface. Our engineering team is actively investigating the issue as a top priority. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding. As an organization, we are committed to delivering reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected].

  2. resolved Jul 22, 2025, 09:32 PM UTC

    Dear Valued Customer, Based on our monitoring, the system is currently stable, and all functionalities are operating as expected. Thank you for your patience throughout this process. As an organization, we are committed to delivering reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at [email protected]. Best Regards Customer Support

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Notice July 22, 2025

Disruption in LTL Rating and Dispatch Services

Detected by Pingoru
Jul 22, 2025, 06:36 PM UTC
Resolved
Jul 22, 2025, 07:50 PM UTC
Duration
1h 14m
Affected: Dispatch APIDocuments APIRating APITracking API
Timeline · 2 updates
  1. monitoring Jul 22, 2025, 06:36 PM UTC

    Dear Valued Customer, We recently observed some intermittent errors with our LTL Tracking services, however, the system is currently stable. Our team will continue to closely monitor the situation to ensure it remains resolved. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected] Thank you for your continued patience and understanding. Best Regards, Customer Support

  2. resolved Jul 22, 2025, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2025

Motive ELD Service Disruption – North America Region

Detected by Pingoru
Jul 15, 2025, 02:47 AM UTC
Resolved
Jul 15, 2025, 05:51 AM UTC
Duration
3h 4m
Affected: TL Carrier/ELD
Timeline · 4 updates
  1. investigating Jul 15, 2025, 02:47 AM UTC

    Dear Valued Customer , We have been informed that the ELD provider Motive's ELD integrations are currently experiencing a disruption with their API infrastructure, which is not functioning as expected. We have already reached out to them, and they are prioritizing the resolution of the issue. We will provide updates as soon as more information becomes available As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to [email protected]. Best Regards Customer Support project44

  2. monitoring Jul 15, 2025, 05:02 AM UTC

    Dear Valued Customer, The issue affecting Motive shipments due to low data availability has been resolved. We will continue to monitor the situation. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected]. Thanks & Regards Customer Support

  3. monitoring Jul 15, 2025, 05:49 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 15, 2025, 05:51 AM UTC

    Dear Valued Customer, We are pleased to inform you that the issue affecting Motive shipments has been fully resolved. All systems are now operating as expected. Thank you for your continued patience and understanding. Best Regards, Customer Support project44

Read the full incident report →

Major July 2, 2025

Delay in Ocean Carrier Updates – NA & EU Regions.

Detected by Pingoru
Jul 02, 2025, 01:59 PM UTC
Resolved
Jul 02, 2025, 05:32 PM UTC
Duration
3h 32m
Affected: Ocean Carrier
Timeline · 3 updates
  1. investigating Jul 02, 2025, 01:59 PM UTC

    Dear Valued Customer, We are currently experiencing a delay in receiving the latest updates from our ocean carriers (CMA CGM, ONE, Hyundai, Evergreen, and COSCO). This issue is impacting both the North America (NA) and Europe (EU) regions. Our engineering team is actively working on a resolution. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact [email protected]. Best Regards, Customer Support.

  2. monitoring Jul 02, 2025, 04:34 PM UTC

    Dear Valued Customer, We are pleased to inform you that our engineering team has successfully resolved the issue, and there will be no further delays in receiving the latest updates from our ocean carriers (CMA CGM, ONE, Hyundai, Evergreen, and COSCO). The affected services are now operational, and we are closely monitoring the system's performance. A final update will be provided once the monitoring process is complete. Best Regards, Customer Support

  3. resolved Jul 02, 2025, 05:32 PM UTC

    Dear Valued Customer, As per our monitoring, this issue is now resolved. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected]. Best Regards, Customer Support

Read the full incident report →

Minor July 1, 2025

Omnitracs and Sylectus ELD Service Disruption – North America Region

Detected by Pingoru
Jul 01, 2025, 09:27 AM UTC
Resolved
Jul 01, 2025, 02:32 PM UTC
Duration
5h 5m
Affected: TL Carrier/ELD
Timeline · 2 updates
  1. investigating Jul 01, 2025, 09:27 AM UTC

    Dear Valued Customer, We've been informed that the ELD provider, Omnitracs has an issue with their Virtual Load View service, which is affecting tracking data for Roadnet Anywhere and OT1 Carriers platforms. We will keep you informed of any updates as soon as we have more information. As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to [email protected]. Best Regards Customer Support project44

  2. resolved Jul 01, 2025, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 17, 2025

Southeastern Freight Lines (SEFL) : LTL Rating and Booking Issue

Detected by Pingoru
Jun 17, 2025, 02:57 PM UTC
Resolved
Jun 18, 2025, 12:03 AM UTC
Duration
9h 5m
Affected: LTL Carrier
Timeline · 2 updates
  1. identified Jun 17, 2025, 02:57 PM UTC

    Dear Valued Customer, We have been informed by one of our LTL Carriers: "Southeastern Freight Lines" (SEFL) that they are experiencing systemwide network issues today which impacts their LTL rating and booking services. We are actively coordinating with SEFL on the same and shall keep you posted once more information becomes available. Regards, Customer Support.

  2. resolved Jun 18, 2025, 12:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 29, 2025

Connectivity Issues with Ocean Carrier 'Turkon'

Detected by Pingoru
May 29, 2025, 09:40 PM UTC
Resolved
Jun 18, 2025, 06:11 AM UTC
Duration
19d 8h
Affected: Ocean Carrier
Timeline · 4 updates
  1. investigating May 29, 2025, 09:40 PM UTC

    Dear Valued Customer, We would like to inform you that the Carrier Turkon Open Source connectivity is currently down, and as a result, no updates are being processed at this time. Our Engineering and Network teams are actively working with Turkon to restore connectivity as quickly as possible. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected]. Best Regards, Customer Support.

  2. identified Jun 10, 2025, 11:30 AM UTC

    Dear Valued Customer, Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments. Best Regards, Customer Support

  3. identified Jun 13, 2025, 12:42 PM UTC

    Dear Valued Customer, We have an estimated deployment date for the connection fix set for June 17, 2025. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments. Best Regards, Customer Support

  4. resolved Jun 18, 2025, 06:11 AM UTC

    Dear Valued Customer, We would like to inform you that the Carrier Turkon Open Source connectivity has been restored. This incident has been resolved. Best Regards, Customer Support

Read the full incident report →