Project44 incident
Connectivity Issues with Ocean Carrier 'Turkon'
Project44 experienced a minor incident on May 29, 2025 affecting Ocean Carrier, lasting 19d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2025, 09:40 PM UTC
Dear Valued Customer, We would like to inform you that the Carrier Turkon Open Source connectivity is currently down, and as a result, no updates are being processed at this time. Our Engineering and Network teams are actively working with Turkon to restore connectivity as quickly as possible. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected]. Best Regards, Customer Support.
- identified Jun 10, 2025, 11:30 AM UTC
Dear Valued Customer, Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments. Best Regards, Customer Support
- identified Jun 13, 2025, 12:42 PM UTC
Dear Valued Customer, We have an estimated deployment date for the connection fix set for June 17, 2025. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments. Best Regards, Customer Support
- resolved Jun 18, 2025, 06:11 AM UTC
Dear Valued Customer, We would like to inform you that the Carrier Turkon Open Source connectivity has been restored. This incident has been resolved. Best Regards, Customer Support