Project44 incident
Motive ELD Service Disruption – North America Region
Project44 experienced a minor incident on July 15, 2025 affecting TL Carrier/ELD, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2025, 02:47 AM UTC
Dear Valued Customer , We have been informed that the ELD provider Motive's ELD integrations are currently experiencing a disruption with their API infrastructure, which is not functioning as expected. We have already reached out to them, and they are prioritizing the resolution of the issue. We will provide updates as soon as more information becomes available As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to [email protected]. Best Regards Customer Support project44
- monitoring Jul 15, 2025, 05:02 AM UTC
Dear Valued Customer, The issue affecting Motive shipments due to low data availability has been resolved. We will continue to monitor the situation. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to [email protected]. Thanks & Regards Customer Support
- monitoring Jul 15, 2025, 05:49 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 15, 2025, 05:51 AM UTC
Dear Valued Customer, We are pleased to inform you that the issue affecting Motive shipments has been fully resolved. All systems are now operating as expected. Thank you for your continued patience and understanding. Best Regards, Customer Support project44