Project44 experienced a minor incident on September 17, 2026 affecting NA - Movement, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2026, 08:41 PM UTC
Dear Valued Customer, We are currently experiencing an issue with the Collaboration tab in the Movement platform in NA Production, resulting in task interactions failing or being slow intermittently. Our engineering team is actively investigating and treating this as a priority. We will continue to provide updates here as they become available. Regards, Customer Support.
- monitoring Sep 17, 2026, 09:08 PM UTC
Dear Valued Customer, We identified the underlying issue affecting the Collaboration tab in the Movement platform in NA Production and have applied a fix. Task interactions should now be working as expected, and we are continuing to monitor closely to ensure the issue does not recur. We apologise for any inconvenience this may have caused. Regards, Customer Support.
- resolved Sep 19, 2026, 01:55 AM UTC
Dear Valued Customer, We are pleased to inform you that the issue affecting Collaboration tasks has been successfully resolved. Collaboration tasks are now processing as expected, and the service is operating normally. We sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding while we worked to resolve the issue. We remain committed to providing reliable and high-availability services to our customers. f you have any questions or require further assistance, please do not hesitate to reach out to [email protected]. Best regards, Customer Support