Profound incident

Google AI Mode citations are affected

Resolved after 15 days 20 hours, affecting Answer Engine Insights: Platforms (Google AI Mode), on September 2, 2026.

investigating Sep 18, 2026, 03:37 PM UTC

We've made progress in understanding the variability affecting Google AI Mode citation data and are validating an updated approach to improve data stability. We will continue monitoring closely and share further updates as validation progresses.

Started
Sep 02, 2026, 07:05 PM UTC
Resolved
Sep 18, 2026, 03:37 PM UTC
Duration
15d 20h
Detected by Pingoru
Sep 02, 2026, 07:05 PM UTC

Affected components

Answer Engine Insights: Platforms (Google AI Mode)

Update timeline

  1. investigating Sep 02, 2026, 07:05 PM UTC

    We're seeing variability in Google AI Mode citation data, which may impact some citation-related metrics. We are actively monitoring the situation and working on a fix to stabilize it

  2. investigating Sep 18, 2026, 03:37 PM UTC

    We've made progress in understanding the variability affecting Google AI Mode citation data and are validating an updated approach to improve data stability. We will continue monitoring closely and share further updates as validation progresses.

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