Resolved after 4 days 5 hours, affecting Answer Engine Insights: Platforms (Perplexity) and Answer Engine Insights: Platforms (Google AI Overviews), on September 24, 2026.
Resolved: Data collection from Google AI Overviews has been fully restored and is up to date
Affected components
Update timeline
- investigating Sep 24, 2026, 09:23 PM UTC
Our data collection from Perplexity and Google AI Overview are impacted from today, affecting Visibility Scores and Citation rates. We are actively working to restore this
- investigating Sep 27, 2026, 03:27 PM UTC
Data collection from Perplexity has been restored and is fully up to date. We are continuing to work on restoring Google AI Overviews and will share another update once it's resolved.
- resolved Sep 29, 2026, 03:00 AM UTC
Resolved: Data collection from Google AI Overviews has been fully restored and is up to date
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