Profitroom incident

Maintenance Work on the Suite Platform

Resolved after 1 day 4 hours, affecting Profitroom CRM and Profitroom Suite platform, on October 22, 2026.

resolved Oct 23, 2026, 11:04 AM UTC

The maintenance work on the Suite platform has been successfully completed, and all system features are once again fully available. Recommendation: We recommend clearing your browser's cache and cookies before resuming your work. Thank you for your patience and understanding. The Profitroom Team

Started
Oct 22, 2026, 07:00 AM UTC
Resolved
Oct 23, 2026, 11:04 AM UTC
Duration
1d 4h
Detected by Pingoru
Oct 22, 2026, 07:00 AM UTC

Affected components

Profitroom CRMProfitroom Suite platform

Update timeline

  1. identified Oct 22, 2026, 07:00 AM UTC

    Dear Hoteliers, Please be advised that we are currently carrying out system maintenance on the Suite platform. During this period, you may experience temporary issues with uploading files and saving changes in certain areas of the system. This may affect the following features: Offer Content Editor: uploading images and saving offers; CRM: adding attachments (in sales opportunities and messages) as well as importing contacts and bookings from CSV files; AI Agent: uploading documents to the knowledge base; CMS File Manager & Booking Engine Panel: uploading files and images. Estimated completion time: today by the end of the day. We apologize for any inconvenience this may cause and appreciate your patience. Profitroom Team

  2. resolved Oct 23, 2026, 11:04 AM UTC

    The maintenance work on the Suite platform has been successfully completed, and all system features are once again fully available. Recommendation: We recommend clearing your browser's cache and cookies before resuming your work. Thank you for your patience and understanding. The Profitroom Team

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