Profitroom incident

Knowledge Base and 'Submit a Ticket' Tabs Partially Unavailable

Major Resolved View vendor source →

Profitroom experienced a major incident on September 18, 2026 affecting Profitroom Suite platform, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 09:40 AM UTC
Resolved
Sep 18, 2026, 10:50 AM UTC
Duration
1h 9m
Detected by Pingoru
Sep 18, 2026, 09:40 AM UTC

Affected components

Profitroom Suite platform

Update timeline

  1. investigating Sep 18, 2026, 09:40 AM UTC

    Some users may experience issues accessing the Knowledge Base and Submit a Ticket tabs in the Suite. Thank you for your patience.

  2. resolved Sep 18, 2026, 10:50 AM UTC

    The incident has been resolved.