ProdataKey experienced a minor incident on May 13, 2026 affecting PDK.IO management, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
PDK.IO management
Update timeline
- investigating May 13, 2026, 03:03 PM UTC
We are investigating reports of slowness navigating various parts of PDK.IO. While slowness is occasionally occurring, PDK.IO remains fully operational as well as all access control functions on site
- monitoring May 13, 2026, 03:27 PM UTC
We have identified an issue causing slowness on pdk.io and have taken remediation steps to alleviate the delays. We will continue to monitor the situation and post further updates as necessary.
- resolved May 13, 2026, 05:03 PM UTC
We have confirmed that our remediation steps have resolved the issue. We appreciate your patience while our teams investigated and resolved this issue.