ProdataKey incident

Degraded Functionality of Some Management Activities in PDK.io

Minor Resolved View vendor source →

ProdataKey experienced a minor incident on July 8, 2026 affecting PDK.IO management, lasting 22h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 09:04 PM UTC
Resolved
Jul 09, 2026, 07:08 PM UTC
Duration
22h 4m
Detected by Pingoru
Jul 08, 2026, 09:04 PM UTC

Affected components

PDK.IO management

Update timeline

  1. investigating Jul 08, 2026, 09:04 PM UTC

    We are currently investigating an issue affecting management of systems in pdk.io. Existing access should continue from the last successful sync. Updates will be made available as they are available.

  2. identified Jul 08, 2026, 10:16 PM UTC

    Engineers have identified the issue and are working towards resolution. During this time, you may find a partial resolution to some of the symptoms experienced earlier.

  3. monitoring Jul 09, 2026, 04:02 AM UTC

    Engineers have resolved all major impacts and are monitoring the situation. Events that occurred roughly between 1:00 PM and 7:45 PM MDT may be delayed in reports. PDK Engineers are working to make these events available as soon as possible.

  4. resolved Jul 09, 2026, 07:08 PM UTC

    PDK engineers confirmed operations are back to normal and the issue is resolved.