ProdataKey incident

Status Update: Reporting Services Unavailable (Maintenance)

Minor Resolved View vendor source →

ProdataKey experienced a minor incident on December 23, 2025 affecting PDK.IO management, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 12:08 AM UTC
Resolved
Dec 23, 2025, 02:12 AM UTC
Duration
2h 4m
Detected by Pingoru
Dec 23, 2025, 12:08 AM UTC

Affected components

PDK.IO management

Update timeline

  1. investigating Dec 23, 2025, 12:08 AM UTC

    Reporting services are currently unavailable due to required maintenance. We are performing maintenance to improve stability and reliability. During this window, reporting features may fail to load or generate reports. All other core platform functionality remains available. We’ll post another update once reporting services are restored.

  2. investigating Dec 23, 2025, 12:46 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 23, 2025, 02:11 AM UTC

    Maintenance on our reporting services has been completed. All reporting functionality is now fully operational, and data access has been restored. We will continue to monitor the system to ensure stability and performance. Thank you for your patience during this maintenance window.

  4. resolved Dec 23, 2025, 02:12 AM UTC

    Maintenance on our reporting services has been completed. All reporting functionality is now fully operational, and data access has been restored. We will continue to monitor the system to ensure stability and performance. Thank you for your patience during this maintenance window.