Procurify incident

"Create and email PO" functionality

Resolved after 3 hours 10 minutes, affecting Web Application, on May 28, 2026.

resolved May 28, 2026, 05:41 PM UTC

The incident has been resolved, and the "Create and email PO" feature is fully functional again.

Started
May 28, 2026, 02:30 PM UTC
Resolved
May 28, 2026, 05:41 PM UTC
Duration
3h 10m
Detected by Pingoru
May 28, 2026, 02:30 PM UTC

Affected components

Web Application

Update timeline

  1. identified May 28, 2026, 02:30 PM UTC

    When using the "Create and email PO" functionality when creating a purchase order, emails are not currently being sent to the email addresses provided. Automatic PO emails and emails sent after PO creation continue to function as normal. The issue has been identified and a fix is being implemented.

  2. identified May 28, 2026, 02:51 PM UTC

    The fix for this issue is currently being implemented.

  3. identified May 28, 2026, 03:08 PM UTC

    We are continuing to work on implementing the fix for this issue.

  4. monitoring May 28, 2026, 03:46 PM UTC

    A fix for this issue has been implemented and we are monitoring the results.

  5. resolved May 28, 2026, 05:41 PM UTC

    The incident has been resolved, and the "Create and email PO" feature is fully functional again.

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