Procore experienced a minor incident on November 24, 2025 affecting Emails - Outbound and Web Interface, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 24, 2025, 02:43 PM UTC
Our engineering team is investigating an issue causing some users to intermittently experience errors when navigating the Procore platform. We are working to resolve functionality as soon as possible.
- investigating Nov 24, 2025, 03:25 PM UTC
We are continuing to investigate an issue causing some users to intermittently experience errors when navigate the Procore platform. We thank you for your patience as we work on this with top priority.
- identified Nov 24, 2025, 04:04 PM UTC
Our engineering team is working toward a solution for the issue causing some users to intermittently experience errors when navigating and using the Procore platform. We thank you for your patience as we continue working on this issue with top priority.
- identified Nov 24, 2025, 04:47 PM UTC
We are actively pursuing a solution for the intermittent errors some users are experiencing on the Procore platform. A temporary fix has been implemented to minimize impact while we move toward full resolution. We thank you for your patience as we address this issue with top priority.
- identified Nov 24, 2025, 05:26 PM UTC
Our team remains focused on resolving the intermittent errors some users are experiencing on the Procore platform. We appreciate your continued patience as we handle this issue with top priority.
- monitoring Nov 24, 2025, 05:43 PM UTC
A fix has been implemented, and users should no longer be experiencing intermittent errors on the Procore platform. We are currently monitoring the system to ensure stability and verify that the solution holds.
- resolved Nov 24, 2025, 07:33 PM UTC
This incident has been resolved.