Procare incident
[Intermittent] Procare Professional Development is Unreachable
Procare experienced a notice incident on July 21, 2025 affecting Procare Professional Development and ChildPlus Continuing Education, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 21, 2025, 03:37 PM UTC
We have identified that Procare Professional Development is intermittently unreachable due to ongoing performance issues with a third-party provider. Our team is actively working with the third-party provider to resolve this issue. In the meantime, if you are experiencing access issues, please try the following steps to help restore access: 1. Ensure that "www" is included in the URL. 2. Clear your browser cache and cookies. 3. Try using a different browser. 4. Use an incognito window. We apologize for the inconvenience and appreciate your patience and understanding as we work towards a resolution. Impacted Websites: https://procareprofessionaldevelopment.com/ https://childpluscontinuingeducation.com/ Access will be restored as soon as the issue is resolved.
- resolved Jul 21, 2025, 10:17 PM UTC
Procare Professional Development is now fully accessible. You can visit the following websites to continue your learning journey: https://procareprofessionaldevelopment.com/ https://childpluscontinuingeducation.com/ If you continue to experience any issues accessing these websites, please contact Procare Support for further assistance.